- Shipping system

All shipping fee will be calculated based on EMS rate

Shipping fee will vary for all other countries depending on package weight and destination.

Products will only be shipped after payment has been made.  

Therefore, it takes about 7-14 days (excluding holidays).

Shipping may take longer for some items.  

EMS tracking information may take 2-3 days to be available.

 - Customs and Duties

The recipient is responsible for all import duties and taxes which may occur during international shipments.

Please be advised that these charges are levied by the destination country and we do not have control over them.

- For Product Returns due to Reasons Caused by the Customer

Any product returns due to reasons caused by the customer which includes but not limited to incorrect shipping address, 

unidentifiable recipient, unpaid taxes and duties and etc.

The returned product will not be re-shipped.

The customer is responsible for all any relevant expenses during the return process such as round-trip shipping, customs and etc.

This will be done by either deduction from refunds or extra charges.

Once the parcel returns, refund will be issued after subtracting all fees and expenses.

Price will vary depending on shipping methods from the returned product.

For other countries where are non EMS service regions, refund will be issued in accordance with the EMS Premium Service.